Director of Communications and Marketing Strategy
Full Time • Little Rock
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
WORK LOCATION: This is a hybrid position, but candidates must be able to work from our main office in Sheridan, Arkansas.
At Connect Service Solutions, we believe that communication is the foundation of connection—and connection is at the heart of everything we do. We're looking for a dynamic, forward-thinking Director of Communications to lead our marketing and communications strategies, shape our brand presence, and connect our people, partners, and clients with meaningful stories and bold vision.
At Connect Service Solutions, we believe that communication is the foundation of connection—and connection is at the heart of everything we do. We're looking for a dynamic, forward-thinking Director of Communications to lead our marketing and communications strategies, shape our brand presence, and connect our people, partners, and clients with meaningful stories and bold vision.
This role is perfect for a seasoned communications leader who can balance strategic planning with creative execution and inspire teams to deliver measurable impact.
What You'll Do
As our Director of Communications, you'll serve as a strategist, storyteller, brand champion, and team leader. Your responsibilities will include:
- Developing and executing integrated marketing and communications strategies aligned with company goals
- Collaborating with executive and business leaders to unify messaging across business units
- Establishing and enforcing brand guidelines to ensure a consistent and impactful voice
- Overseeing all digital marketing, advertising, and campaign efforts
- Enhancing the company’s online presence through website, social media, and digital platforms
- Conducting market research and competitive analysis to identify growth opportunities
- Designing and implementing internal communications strategies to boost employee engagement
- Managing media relations, public relations, and corporate communications
- Leading crisis communication planning and response
- Supporting sales and business development teams with proposals, presentations, and case studies
- Leading marketing initiatives that generate leads and improve customer engagement
- Tracking and analyzing marketing performance to ensure high ROI
- Building and managing a high-performing marketing and communications team
- Overseeing the marketing department’s budget and ensuring effective use of resources
- Creating dashboards to monitor KPIs and marketing performance
- Presenting strategic updates and reports to leadership and stakeholders
- Using data and insights to drive continuous improvement in communication strategies
What You Bring
Required Qualifications:
- Bachelor’s degree in marketing, communications, business, or a related field (or equivalent experience)
- Minimum 7 years of experience in marketing and communications
- Minimum 5 years of leadership experience managing teams and driving strategy
Preferred Qualifications:
- Master’s degree in business administration (MBA) or related field
- Experience overseeing marketing for multiple brands or business units
- Experience with CRM, marketing automation, and analytics tools
Skills That Set You Apart
- Strategic thinking with hands-on execution ability
- Expertise in digital marketing, content strategy, and branding
- Strong leadership and team-building capabilities
- Excellent communication skills and high emotional intelligence
- Ability to analyze KPIs and translate data into action
- Budget management and financial forecasting skills
- Effective at presenting to executives and cross-functional teams
- Proficiency in marketing software and platforms
Who You Are
You live by our AGILE values:
- Accountable – You take ownership of results
- Growth-minded – You strive to learn and evolve
- Integrity-driven – You act with honesty and professionalism
- Leader – You inspire and support others
- Everyday Improver – You seek opportunities to do better
Work Environment & Requirements
- Office-based role in a climate-controlled environment
- Must pass a background check and motor vehicle check
- Occasional lifting of up to 25 lbs. may be required
Why Join Connect Service Solutions?
At Connect, we’re building more than just marketing campaigns—we’re building lasting impact. You’ll be part of a forward-thinking company that values innovation, empowers its people, and is committed to excellence.
Ready to lead with purpose and shape the voice of a growing organization? Apply now and help us tell our next great story.
Headquartered in Sheridan, Arkansas, Platinum Roofing is the Mid US's leading commercial roofing contractor.
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